Training for Trainers and
Coaches
Instructions for Setup, Logistics, Materials
and Preparation
The two day Training for Trainers and Coaches workshops
require preparation that is different from Results Accountability 101
sessions. This page tells you what you need to know to prepare for this
training. Many thanks in advance for your help!!
A. Setup and Logistics:
1. Selection of Participants: Training for Trainers and Coaches is
an intensive two day session designed for people who have already been through
RBA 101 training and are set to serve as in-house experts for the next stages
of work. Total participation is limited to no
more than 20 - 24 people. The training is designed to give individual attention
to each participant. FPSI can provide
consultation on the process of selecting the right people to attend. Some
participation prerequisites are listed under Participant Preparation below.
Click
here to see a useful set of
selection criteria developed
by the Los Angeles County Department of Public Health.
Click here to see
the criteria and application form used by the Maryland Governor's Office for
Children.
2. A pre-training conference call will be needed ahead
of the training to confirm the times set out in the agenda and consider any
adjustments which may be necessary.
3. Room Setup, Equipment and Food: Much of the preparation is the same as for
other FPSI workshops.
The room should be set up with tables for four people to sit around. The wall space should
accommodate 7 pieces of flipchart paper side by side (for the whole distance
exercise).
An LCD projector should be set on a rectangular table (NOT and
AV cart please) at the front of the room.
A large screen (not necessary if there is a large clean wall surface for
projection)
Participants will work in groups of 4 "learning allies." Each group will need its own table, flipchart
and flipchart stand and set of markers.
Please place a 5th chair at each table for the trainer to listen to the
work.
No microphones are needed for groups of 25 or less.
Name tags with first names in large type. These can be pre-prepared
or filled out at the time of the workshop.
Pitcher of water and glasses for each group and on the front table, please.
It is necessary to have lunch provide both days on site. Box lunches
are best as they allow groups to break for lunch at slightly different times
(and continue work over lunch where this is useful).
It's very helpful to have chocolate on the tables in the afternoon.
Comfortable, casual dress is encouraged.
4. Participant Preparation
Participants are asked to answer the questions on the Results
Accountability Self Assessment Questionnaire (see below).
Participants are asked to spend at least 1 hour playing with the
website: www.raguide.org. Click on
the Index of Questions and find something that looks interesting. Review
the Index of Tools and review instructions for at least one exercise or
technique. Recommend review of the "Leaking Roof" or
"Whole Distance" exercises.
Participants are asked to have a time on their schedule in the next 30 to
60 days when they will make a short (minimum 15 minute) presentation about Results
Accountability.
Data: For the Community-wide Population (e.g. all children, all elders) Turn the
Curve exercise: the group will need 4 or more indicator baselines with room on the x and y axis
for forecasting. An existing state, county or city Quality of Life or Children's Report card can be used if it
provides graphed baseline data for 4 or more indicators.
Data: For the Program and Agency Turn the Curve exercise: staff
should bring (if possible, but not required) a list of key performance measures
used by their organization and real data for at least
one lower right quadrant measure.
B. Materials: (Back to back printing is always
preferred as a way to save paper.)
2.
Results Accountability Implementation: Self Assessment Questions (1
page) This is Appendix A from Trying Hard Is Not Good Enough.
Answering these questions will help participants determining how far along
their organization is in implementing Results Accountability.
To be distributed at the time of the workshop. The following
materials should be put together in a 3 ring binder with section dividers:
4. Participant list with name, organization, address, phone and email
TAB 2
5. Training for Trainers
teaching curriculum summary (1 page) This shows each of the 5 teaching
segments and workbook slide numbers for each. This is intended to guide the
planning for the participant provided training.
6. Results Accountability Competencies
(1 page) This document shows the explicit progression of desired
competencies in three areas directly addressed in the training: Language
Discipline, Results Accountability and Performance Accountability. In each area,
the progression from Understanding to Teaching and Coaching to Acting and
Leading is described.
TAB 3
7. The RBA Brochure
(A1.2; 2 sides of one page): This is the latest document to
put all the essential ideas of RBA on one piece of paper - written expressly for
a lay audience. It could be a useful tool in teaching RBA concepts. Black and
white copying is OK.
8.
101 Workshop
Handout Material (Item A1.1; 56 pages) A full set of the RBA 101 Workshop handout material will be needed for
this training.
Participants should be asked to bring the copy they received at the 101 Training
session. Additional copies should be on hand for those who forget the bring it. (See
Workshop Material
Item A1. for instructions on how to print this.) Note that all RBA
101 workshops are now using the Powerpoint version of this material and that
should be the version printed for this training.
TAB 4
9. RBA Coaching Scenarios
(1 page): These are case study examples help participants think about how they
would handle common coaching or consulting challenges.
10. Essential Exercises
(25 pages) Setup and implementation instructions for 7 essential teaching
exercises, including: the Turn the Curve Exercises for both population and
performance, a Tool for Choosing a Common Language, The Whole Distance Exercise,
the Results List from Scratch Exercise, the Performance 20 minute Exercise and
two Performance Measurement Puzzles.
TAB 5
11. Raguide.org Index of Questions
(5 pages) One
purpose of the training is to familiarize participants with the resources
available to support their work. Raguide.org is one of the most important of
these resources, and these pages will allow us to reference specific website
material during the training session.
TAB 6
12. Evaluation forms (3 pages) While the following forms are
recommended, sponsors may use these forms , or forms of their own design, for participant feedback on the quality of the workshop.
Form
#1 Summary:
1 copy of a 1 page form for each participant
Form
#2 RBA Detail 1 copy of a 2 page form for each
participant. This detailed evaluation form is divided into 4
sections: Skills & Knowledge, Attitude, Behavior and Circumstance. It is
intended to demonstrate how the principles of performance accountability can be
used to structure evaluations. If this form is used, two copies will be needed
for each participant.
NON-TABBED MATERIAL
13. Sorting Exercise (4 - 8 pages): Another important teaching exercise,
the sorting exercise starts with mixed up card
decks of elements from a community effort to improve results. The exercise
allows teams to put them in the right place in the talk to action thinking
process. Select and prepare enough (usually three to five) sets of the following sets of material
so that groups have a choice about what to work on.
Special printing instructions: Each exercise consists of a one page instruction sheet to be
printed on plain white paper, and a card deck. Each group of 4 participants will
need a separate card deck. The card decks should be prepared by printing each
deck (3 pages) on a different color of paper (easier to cut up) or card stock
(harder to cut up). Then cut each deck into individual
cards. The cutting is easiest, and inexpensive, if you get Kinko's
to do it (since all the decks can be cut at once.) When finished you should have decks
(with card stock about 2 inches high) each deck a
different color.
14. Trying Hard Is Not Good Enough
(OPTIONAL) It is helpful for each participant to have their own copy of the book
during the training session. The book is available from
www.trafford.com/05-1308. It
is likely that many participants will already have a copy. You may wish to
consider providing or selling copies to participants. There are progressive
discounts for orders of five or more copies. If you give a copy to each
participant, the ones who already have one can give their new copy away
when they get home as a way to help spread the work.
15. The
Collaboration Game (OPTIONAL - 6 pages): Most games have a winner and a loser. The basic version of The
Collaboration Game is one where the
only way to win is for everyone to win. But there are also variations which
simulate the different roles and conflicting objectives found in real life
groups working together.
16. Certificate of Completion (OPTIONAL - 1 page): Sponsors may wish
to provide a certificate to each participant. A blank certificate form is
provided in Powerpoint for each of the following:
Sponsors who wish to present certificates must make their own
arrangements for printing these. Blank certificate paper can easily be obtained
from most office supply stores. And someone familiar with Powerpoint can produce
a file of certificates with each participant's name printed in the center. If
the FPSI certificates are used, Mark will sign the certificates at the
time of the training.
