About

FPSI was established to help communities, cities, counties, states and nations improve. More…

What is RBA?

(also known OBA) is a disciplined way of thinking and taking action to improve More…

The Book

How to produce measurable improvements for customers and communities. More…

Workshops

FPSI offers several different workshops learn more here. More…

What’s New

For recent articles, information, and updates from FPSI check out our What’s new page More…

The Software

Results Scorecard has RBA tools and resources built right in.   More…

Publications

Links to the FPSI publications list which you can read online along with other papers. More…

Contact

Questions, Comments? Or to request a workshop or materials  More…

The Video

This video workshop by Mark Friedman introduces the RBA™ framework.  More…

Mark FriedmanHomepage