It’s All About Results – Mark Friedman’s Interview with The Guardian

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The connection between fixing a leaking roof and implementing the Every Child Matters (ECM) programme may not be immediately obvious. But US performance management expert Mark Friedman will today tell children’s services’ leaders that the two challenges are essentially the same. Not that society’s ills will be put right by a few tiles or rolls of duct tape, but the …

Mark FriedmanIt’s All About Results – Mark Friedman’s Interview with The Guardian