Research Publications about RBA

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1. Thought Exercises on Accountability and Performance Measures at the National Heart, Lung, and Blood Institute (NHLBI), Michael S. Lauer MD, Circulation Research, 22 February 2011. 2. Connecting Data to Action: How the Santa Cruz County Community Assessment Project Contributes to Better Outcomes for Youth, Deanna Zachary, Susan Brutschy, Sue West, Tracy Keenan, Abigail Stevens, Applied Research in Quality of …

Mark FriedmanResearch Publications about RBA

The Language of Accountability

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The most common problem in this work is the problem of language. People come to the table from many different disciplines and many different walks of life. And the way in which we talk about programs, services and populations varies, literally, all over the map. This means that the usual state of affairs in planning for children, families, adults, elders …

Mark FriedmanThe Language of Accountability

Adult Services In-home Aide Services, Home Care Services Performance Measures

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See a complete list of performance measures here Examples of Adult Services In-home Aide Services, Home Care Services Performance Measures. Download the Presentation Here.   Adult services in home aide services, home care services from Results Leadership Group, LLC  

Mark FriedmanAdult Services In-home Aide Services, Home Care Services Performance Measures

Questions & Answers from Wales Master Class

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Delegates were asked to discuss in groups one question which they would like to ask Mark Friedman. The following questions will be sent to Mark who has agreed to respond: Is understanding [RBA principles] more important than rigid fidelity to the RBA process? RBA is specifically designed so that it can be broadly and flexibly applied.  I would always argue for …

Mark FriedmanQuestions & Answers from Wales Master Class

Diana Urban named 1 of 7 Public Officials of the Year by Governing Magazine

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Cites RBA as key to her work on budget reform in Connecticut. And check out the election story in The Day: “Urban, accountability are both winners.” Whenever Diana Urban drives to work, she’s listening to her local NPR station. And anytime talk turns to the state budget, the Connecticut representative calls in to chat. “The hosts now say, ‘OK, it’s …

Mark FriedmanDiana Urban named 1 of 7 Public Officials of the Year by Governing Magazine

RBA recognized in Victoria State award

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Congratulations to the Inner East Community Health Service and Melbourne Citymission for their award from the State of Victoria for Innovation in the Nonprofit / Community Sector. Both agencies have been using Results-Based Accountability™ (RBA) to develop outcomes frameworks for their respective services.  This award is due to recognition of the importance of RBA in challenging the traditional assumptions of …

Mark FriedmanRBA recognized in Victoria State award