Results-Based Accountability™ rankings on complexity of language and readability.

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Results-Based Accountability™ ranks better than Logic Model, Balanced Scorecard and Six Sigma on complexity of language and readability. It is hard to find objective evidence that one management, planning or budgeting framework is easier to use than another. Most of what’s out there is anecdotal at best and usually pure self promotion. In the interest of honesty, this site is …

Mark FriedmanResults-Based Accountability™ rankings on complexity of language and readability.

What You Need to Know About Privatization

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When government-delivered services are contracted out to for-profit and/or nonprofit providers, it is called “privatization.” While this method has been part of the government landscape for many years, elected officials and government managers often don’t know the basics of when privatization is appropriate and how to make it work. Privatization appears to offer many benefits, including the possibility of reduced …

Mark FriedmanWhat You Need to Know About Privatization

Some Recommendations for Action on Drunk Driving

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Create an Accident Review Board to investigate all alcohol related accidents – (like the Federal Transportation Safety Administration does with airline and other transportation accidents) and determine the causes of each crash. Create an ongoing Drunk Driving Action Group (DDAG) with a broad array of public and private sector partners. A subset of this group would meet monthly to consider …

Mark FriedmanSome Recommendations for Action on Drunk Driving

It’s All About Results – Mark Friedman’s Interview with The Guardian

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The connection between fixing a leaking roof and implementing the Every Child Matters (ECM) programme may not be immediately obvious. But US performance management expert Mark Friedman will today tell children’s services’ leaders that the two challenges are essentially the same. Not that society’s ills will be put right by a few tiles or rolls of duct tape, but the …

Mark FriedmanIt’s All About Results – Mark Friedman’s Interview with The Guardian

What are some examples of performance measures we can use for my program or service?

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Check out an updated version of this page here. The Short Answer 1. Start with the common measures found in the upper right quadrant which apply to many programs. 2. Ask “What are the ways in which your customers would be better off if you did a good job.” 3. Examples of performance measures for selected programs are shown below. …

Mark FriedmanWhat are some examples of performance measures we can use for my program or service?

The End of the Melting Pot

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America has a set of creation myths. One of these is that we are a melting pot.  Immigrants come to America and blend their unique contributions into an homogeneous  broth that is an ever evolving American culture. In this metaphor, children and  grandchildren of first gene ration immigrants gradually lose their cultural identity and  become more or less indistinguishably “American.” …

Mark FriedmanThe End of the Melting Pot

A Simple Financing Self Assessment

Mark Friedman Publications, RBA Resources 1 Comment

Questions to Answer about Financing an Agenda to Improve Results for Children and Families How to use this self assessment questionnaire: List each element of your action plan down the left side of a sheet. For each element that needs to be funded, ask all of the following questions. Make notes on the right side of the sheet about any financing approaches that look …

Mark FriedmanA Simple Financing Self Assessment

Using Results and Performance Accountability to Improve the Well-being of Children and Families

Mark Friedman Publications 1 Comment

This paper is about a disciplined thinking process that helps people get from talk to action, specifically actions that will measurably improve the lives of children, families and communities. It is now being used, in whole or in part, in 40 states and at least 6 countries. It breaks with past planning methods in several important ways. First it begins …

Mark FriedmanUsing Results and Performance Accountability to Improve the Well-being of Children and Families

Turn the Curve Exercises

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FPSI offers two Turn the Curve exercises as part of the Results Accountability 101 workshop. These exercises take a total of about 2 hours and there is usually time for one or the other in the afternoon session. Click below to view these exercises. TURN THE CURVE – POPULATION: 6 person teams choose an indicator curve to turn and work …

Mark FriedmanTurn the Curve Exercises