RBA Implementation Self Assessment

Mark Friedman RBA Resources Leave a Comment

This tool provides a more comprehensive look at what it means for a government or nonprofit organization to implement RBA. The new assessment covers language discipline, population accountability and performance accountability and allows a score to be computed. RBA The RBA/OBA Implementaion Self Assessment Questionnaire (with scoring instructions): Use this tool to judge how well you are doing on each …

Mark FriedmanRBA Implementation Self Assessment

Goals Gone Wild: How Goal Setting Can Lead to Disaster

Mark Friedman General, RBA Resources Leave a Comment

In early 1969, just as the U.S. was preparing to reach John F. Kennedy’s lofty goal of sending Americans to the moon, the famed Ford executive Lee Iacocca gave a similarly ambitious mandate to his team of engineers. Faced for the first time with competition from low-cost, high-mileage foreign imports, Iacocca set a specific target: Ford would design a new …

Mark FriedmanGoals Gone Wild: How Goal Setting Can Lead to Disaster

NSW Family Services Performance Report (NSW, Australia)

Mark Friedman RBA Resources, What Works Leave a Comment

NSW Family Services Performance Report (NSW, Australia) This report includes an excellent set of performance measures, an honest assessment of the story behind the numbers, an action plan, plus a Data Agenda, Research Agenda and Policy Agenda. Download the complete PDF here.

Mark FriedmanNSW Family Services Performance Report (NSW, Australia)