Performance measurement coaching sessions are designed for agencies that want to actually develop and use performance measures to improve performance. The day is divided into hour to hour and one-half sessions. Programs, services or units of the agency are given one of these time slots and bring a team (preferably not more than 12) to do the work. FPSI leads the group in the identification of performance measures, using the 4 Quadrant approach. The group then identifies the 3 to 5 most important "headline" measures for which they currently have data. The group also identifies the most important measures for the data development agenda. And the team discusses how to use these measures in managing the program and improving performance. At the end of the day, time is reserved for discussing next steps with senior management.

Note: This process works best when all or most of the participants have attended the "Basics of Results Accountability" workshop or have seen the video of that workshop.