Decrease from 60 to 56 pages.
This is a further attempt to save paper but paring out non-essential pages,
while making room for some new material.
Significant changes include:
New cover page showing DVD cover and ordering information.
Addition of Christchurch, NZ as primary example of results for a whole
population.
Replacement of the CA derived Population Talk to Action schematic on page 11
with the more generic version used in figure 3.2 in the book.
Addition of the Population 7 Questions top of page 12.
Removal of the Health Clinic performance example and replacement with
Pediatric Practice performance measures.
Update the Fire Dept performance examples in the lower two quadrants.
Removal of the "Different Org Chart" slide on page 44
Removal of the three "Simplified View" pages 53-55
Addition of the "Lay vs. Tech. Definition" slide and the "Choose 3 measures
at each level" slide before page 28.
Decrease from 71 to 60 pages. This is an
attempt to save paper and respond to the people who gasp when they hear that
the basic workshop workbook is 71 pages. (Strength of gasps will be reduced
by 15.5%, assuming a linear relationship; more if the relationship is
exponential.)
A 44 page reduced version is also available.
Specific changes include:
Basic performance pages (4 Quadrants and 7 Questions) on pages 28 and 29
completely recomposed.
Performance Measures 5 Step Process on pages 51 and 52 completely updated
from book Appendix G
New slide on page 32 showing the two part (population and performance)
presentation approach recommended for all presentations.
Self Assessment Questions (page 63) adds the question "Have you turned any
curves?"
"Other performance measurement examples" shown 6 to a page.
Less used slides cut from version 1.6: 34B, 36B, 43All, 45All, 50T, 51T,
53T, 54T, 58all, 59all (If you wish to compare to version 1.6 click
here.)
Other changes on pages 4, 21, 23, 24, 25, 27, 30, 31 and 35.
January, 10, 2006 Version 1.6
Increase from 68 to 71 pages.
Includes some new slides, and edits and improved graphic effects for some slides
Includes new exercises and turn the curve examples
Includes improved and more readable Tool for Choosing a Common Language
Includes Results Accountability Implementation Self Assessment Questions
from Appendix A of Trying Hard Is Not Good Enough
Eliminates some less used slides.
December 22, 2004 Version 1.5
Increase from 59 pages to 68 pages.
Includes some new slides and some from raguide.org Index of Tools
Includes more exercises and performance measurement examples
May 14, 2004
Fixed error on page 5 Language Menu slide
Added new Performance Talk to Action slide page 29 to replace previous
schematic. This slide now closely parallels the Talk to Action slide for
population accountability.
April 16, 2004
Added excerpt from Vermont Outcomes Planning Document
Added two slides showing Mangement, Budgeting and Strategic Planning as a
Single system
Revised page 23 at the bottom to include the version of this slide with
the two customer satisfaction questions.
September, 2003: Created Powerpoint Slide handouts for RBA 101
Added "Answer these Questions. Put it in this format" three pages
to the end of the Complete Workbook, Selected Pages and A Few Selected Pages
Added Step by Step Method for Selecting Identifying and Selecting
Performance Measures (pp 63 and 64) to Selected pages.
Removed pages 44b and 66 to keep total pages at 90 for Complete package.
No changes to Key Pages.
February 18, 2003
Minor changes to the Population Talk to Action schematic (page11); Addition
of the "Leaking Roof" example before page 11; Minor improvements to
the Population and Program "Turn the Curve" Exercise one-page
instructions and format descriptions.
December 4, 2002
For the complete 101 Workshop Materials (90 pages): delete the Language of Accountability
3 pages and substitute the 2 page Tool for Choosing a Common Language (as pages
74 a, b and c). The full Language of Accountability is available from the home
page of raguide.org.
September 14, 2002
Add new copying option: "Key pages" which is the smallest set of
handout material, a bare minimum 9 pages. (Down from 90... not too bad!)
Edit "Characteristics of Good Performance Accountability Systems"
to say just "... Good Accountability Systems" so that the overhead can
be used for both population and program accountability.
Significantly reduced the download time (by two thirds) for all 101 Workbook
material.
September 4, 2002
Revise Definitions (page 4) to improve the definition of performance
measures by adding a reference to service system performance. Definitions
change from:
"A measure of how well agency or program service delivery is
working" to "A measure of how well a program, agency or service
system is working."
Revise Prototype Progress Report to improve wording of second type of
progress from
"Population indicator curve" to "Population Well-being."
Note these changes did not appear in items A2, A3 and A4 until September
13, 2002.
March 1, 2002
Add 3 budget pages from San Mateo County after page 75 - example of exemplary performance budgeting format.
Add Prototype Results Progress Report: 4 Kinds of Progress
